Contact us about Enterprise

Enterprise is for agencies, brands and networks: custom volume, multiple brands and channels, priority rendering and invoicing. Tell us roughly how many videos a month you need and for how many brands, and we reply with a quote.

Email polostudio.brand@gmail.com

What to write about

Support and bugs

Something broken or behaving oddly. Include what you were doing and what you expected. If you are signed in, the Help page inside the app sends this straight to the same inbox with your account attached.

Billing and refunds

Cancel any time from Settings and keep access until the period ends. Charged twice or billed in error? Email us and we refund that charge.

Enterprise

Custom volume, multiple brands and channels, priority rendering and invoicing. Tell us roughly how many videos a month and for how many brands, and we reply with a quote.

Privacy and data

Requests to export or delete your data, or questions about what we store. See the privacy policy for what is held and why.

Feature requests

Genuinely read, and a surprising number get built. Tell us the problem rather than the feature, because the problem is the useful part.

Already have an account?

The Help page inside the app is faster, because it attaches your account automatically and lands in the same place.