Terms of Service

The service

WhatToUpload is an AI video studio and planning tool for creators: it makes finished vertical videos for YouTube Shorts, Instagram Reels and TikTok, and helps with ideas, packaging, scripts, thumbnails and research, backed by a personalized creator memory. It is provided as-is during early access, and features may change.

Your account and content

You are responsible for your account credentials and for the content you submit. You retain all rights to the content you create with the product: videos, ideas, titles, scripts and thumbnails generated for you are yours to use, commercially or otherwise.

You may not use the service to generate content that is illegal, infringes others' rights, or to abuse, overload or reverse-engineer the service.

YouTube integration

Connecting a YouTube channel is optional and read-only. By connecting, you agree to the YouTube Terms of Service (https://www.youtube.com/t/terms). You can disconnect at any time from the Channel page or via your Google account permissions.

AI output

AI-generated suggestions are starting points, not guarantees. We make no promises about video performance, views or revenue, and we deliberately never present predicted metrics. You are responsible for reviewing generated content before publishing it.

Pricing

WhatToUpload is a paid subscription (current pricing is published on the pricing page). You will never be charged without explicitly subscribing, and the credit cost of every render is shown before you start it. The public generator tools on the marketing site are free and require no account.

Cancellation and refunds

You can cancel at any time from Settings. Cancelling stops future renewals; you keep access and your plan credits until the end of the period you have already paid for.

Subscription payments are non-refundable, except where required by law. If you are charged twice or billed in error, we refund that charge: email polostudio.brand@gmail.com.

If a render or generation fails, the credits it used are returned to your balance automatically. Top-up credits never expire.

Payments are processed by Dodo Payments, our merchant of record, which appears on your statement and issues your invoices and receipts.

Liability

To the maximum extent permitted by law, the service is provided without warranties, and our liability is limited to the amount you have paid us in the twelve months preceding a claim.

Changes and contact

We may update these terms; material changes will be announced in the product. Continued use after changes constitutes acceptance. Questions: polostudio.brand@gmail.com.